{"id":267,"date":"2025-05-26T13:45:01","date_gmt":"2025-05-26T11:45:01","guid":{"rendered":"https:\/\/www.toplis.ch\/?page_id=267"},"modified":"2025-06-10T10:46:34","modified_gmt":"2025-06-10T08:46:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.toplis.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; module_id=&#8221;entreprise&#8221; module_class=&#8221;section_align section_reverse&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;140px|32px|140px|32px|true|true&#8221; custom_padding_tablet=&#8221;110px|16px|110px|16px|true|true&#8221; custom_padding_phone=&#8221;80px||80px||true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|||on|||||&#8221; header_font_size=&#8221;47px&#8221; header_2_font=&#8221;||||||||&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;33px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;33px&#8221; header_2_font_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Privacy Policy<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;21px&#8221; header_3_font_size=&#8221;17px&#8221; max_width=&#8221;890px&#8221; max_width_tablet=&#8221;870px&#8221; max_width_phone=&#8221;830px&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px|60px|false|false&#8221; custom_padding_tablet=&#8221;|||40px|false|false&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;19px&#8221; header_2_font_size_phone=&#8221;19px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; header_3_font_size_tablet=&#8221;16px&#8221; header_3_font_size_phone=&#8221;16px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Data privacy policy &#8211; Toplis and Harding SA<\/p>\n<h3>General<\/h3>\n<p>Toplis et Harding SA is a Swiss-based company active in claims handling for Swiss and international insurers, in particular in the context of international insurance programmes. We attach great importance to the protection of the personal data entrusted to us and required to perform our tasks and therefore take the issue of data protection very seriously. This data privacy policy is intended to inform you about the nature, extent and purpose of the processing of personal data when you use our website, digital services or other services.<\/p>\n<p>The Swiss Federal Data Protection Act (DPA) and the Ordinance on the Federal Data Protection Act (FDPA) generally apply to the processing of your personal data. In addition and in some cases, the European Data Protection Regulation (GDPR) also applies. This privacy policy for your personal data complies with both legal regimes.<\/p>\n<h2>1. Name and address of the responsible person<\/h2>\n<p>The controller of the file within the meaning of the DPA and the data controller within the meaning of the RGPD is :<\/p>\n<p><em>Toplis et Harding SA (CHE-107.909.171)<\/em><br \/><em>Boulevard de P\u00e9rolles 17<\/em><br \/><em>1700 Fribourg<\/em><br \/><em>Switzerland<\/em><br \/><em>Telephone : +41 26 470 10 10<\/em><br \/><em>E-mail: <a href=\"mailto:office@toplis.ch\">office@toplis.ch<\/a><\/em><br \/><em>Website: <a href=\"http:\/\/www.toplis.ch\">www.toplis.ch<\/a><\/em><\/p>\n<h2>2. Name and address of the Data Protection Advisor<\/h2>\n<p>Our company has an external data protection advisor who is responsible for all matters relating to the protection of your data. His contact details are as follows :<\/p>\n<p><em>Me Pierre Moret<\/em><br \/><em>Hartmann Dreyer Avocats et Notaires<\/em><br \/><em>Boulevard de P\u00e9rolles 7<\/em><br \/><em>1701 Fribourg<\/em><br \/><em>Switzerland<\/em><br \/><em>Telephone : +41\u00a026\u00a0309 20 61<\/em><br \/><em>E-mail : <a href=\"mailto:pierre.moret@hartmanndreyer.ch\">pierre.moret@hartmanndreyer.ch<\/a><\/em><br \/><em>Website : <a href=\"http:\/\/www.hartmanndreyer.ch\">www.hartmanndreyer.ch<\/a><\/em><\/p>\n<h2>3. The purposes for which we use personal data<\/h2>\n<p>We collect and process your personal data in order to provide our services to the insurance companies and brokers who commission us, or to carry out management analyses necessary for the management of our company in order to improve the services provided to our clients. In this respect, we only process your data on the instructions of our principals.<\/p>\n<p>The purposes for which we process your personal data are as follows :<\/p>\n<ol>\n<li>Execution of the mandates entrusted to us : these are the technical operations necessary for the implementation of the guarantees and services agreed between policyholders and insurers. In this context, the data collected relates to the management of benefits and claims. In some cases, the insurer or the insurer acting as lead insurer may collect this information from other insurers or from co-insurers and reinsurers, either at the time of taking out the insurance contract or during the execution of the contractual provisions.<\/li>\n<li>Compilation of internal statistics and reporting to our clients.<\/li>\n<li>Exercising recourse and managing claims and litigation.<\/li>\n<li>Execution of legal, regulatory and administrative provisions in force : this may involve processing relating to the execution of tax or social insurance rules. The provisions that come under a particular regime are, for example, those that come under the specific regulations of a sector (e.g. anti-money laundering, etc.).<\/li>\n<\/ol>\n<p>In addition, we reserve the right to invoke the purposes of our clients (insurance principals) where necessary.<\/p>\n<p>For example, we use the information about you, provided by our clients, and relating to a claim in order to :<\/p>\n<ul>\n<li>Check whether the case relates to the insurance benefits agreed with the insurer;<\/li>\n<li>Carry out the necessary operations for the settlement of the claim in accordance with the mandate received.<\/li>\n<\/ul>\n<h2>4. The legal basis on which we process personal data<\/h2>\n<p>In accordance with the provisions set out in Article 6 \u00a7 1.b and f of the GDPR, the processing of personal data submitted by our customers is necessary in order to fulfil our contractual obligations towards them and to take action, at their request, to manage and settle a claim, and is also based on our legitimate interest.<\/p>\n<p>The processing of special categories of personal data (such as health, biometric and genetic data) that have been collected by your insurer with your consent is carried out only to the extent necessary for the management of the claims cases entrusted to us and is therefore, for this reason, lawful in accordance with Article 9 \u00a7 2.a GDPR.<\/p>\n<p>Under Swiss data protection law, the interest in processing your personal data by us as a subcontractor of our customers and by experts and specialist agents is considered to be a private interest justifying such processing.<\/p>\n<h2>5. Categories of data collected<\/h2>\n<p>The data relating to you that is processed by us must be relevant and proportionate to the purposes for which it is collected. This concerns :<\/p>\n<h3>Data relating to identification, i.e. :<\/h3>\n<ul>\n<li>Civil status: this includes surnames, first names, gender, civil status, data relating to identity documents (driving licence, identity card, family record book, residence permit, passport, etc.), date of death, maiden name, date and place of birth, etc.<\/li>\n<li>Contact details: this includes addresses, telephone numbers (landline and mobile), fax numbers and e-mail addresses, internal processing code allowing the identification of the customer&#8230;<\/li>\n<li>Nationality: knowing the exact nationality of the persons who are parties or interested in the contract allows the insurer to know which legal framework applies to the insurance contract concluded under a local policy. The nationality is one of the information that makes it possible to determine which possible obligations (for example: fiscal or administrative) may affect the management of the file.<\/li>\n<\/ul>\n<h3>Data relating to the economic, property and financial situation, i.e :<\/h3>\n<ul>\n<li>Data relating to the economic and financial situation : these aim to define income from work and other income, securities, real estate assets, debts, securities held, securities account statements, taxation data, credits, taxable income, bank card number, bank references (IBAN, BIC, postal statement), the situation of over-indebtedness or entitlement to benefits from social insurance (IA, IJ, etc.) ;<\/li>\n<li>The financial situation : concerns the assets making up the estate (in particular movable and immovable property);<\/li>\n<\/ul>\n<h3>Data relating to the professional situation, i.e. :<\/h3>\n<ul>\n<li>The socio-professional category, the field of activity, the profession, the expected date of retirement, the professional skills and qualifications, any proof of unemployment;<\/li>\n<li>And according to the category of contract: the employer, the collective agreement, if applicable, the company name, the income or the turnover for self-employed persons.<\/li>\n<\/ul>\n<h3>The data necessary to assess the damage to property, i.e :<\/h3>\n<p>These concern: the geographical location of the property concerned, the characteristics of the damaged dwelling or business premises, the conditions of occupation, information on insurable property, the type and characteristics of the insured property, information relating to the claims experience and the past history, the driving licence and its validity, and, if applicable, whether the property is used at the workplace and during business trips, elements leading to a forfeiture of cover&#8230;<\/p>\n<h3>The data necessary for the conclusion and application of the contract and for the management of claims and benefits, i.e :<\/h3>\n<ul>\n<li>Data relating to the contract : the insured&#8217;s identification number with his insurer, the contract, the claim file, the method of payment, the premiums, the contributions, the commissions, the taxes, the outstanding debts, the references of the subscriber (insurer), any co-insurers and reinsurers, the duration, the deductibles, the exclusions, the direct debit authorisation, the data relating to the means of payment, the unpaid amounts, the recovery&#8230; ;<\/li>\n<li>Data relating to the claim : the nature of the claim, the compensation, the insured value and the cover taken out, the description of the damage to property, the reports and opinions of technical and medical experts, the investigation reports, etc;<\/li>\n<li>Data relating to the injured party: the degree of disability\/incapacity, annuities, death benefits, the amounts of benefits, the terms of settlement, unemployment benefits, the amounts reimbursed by social insurance for supplementary benefits (care costs, illness, maternity, etc.).<\/li>\n<\/ul>\n<h3>Data relating to the determination or evaluation of damages, i.e :<\/h3>\n<ul>\n<li>Medical reports, medical expertise ;<\/li>\n<li>Company estimates, intervention reports and technical expert reports.<\/li>\n<\/ul>\n<h3>Data relating to the location of persons or goods, i.e. :<\/h3>\n<p>This data is useful information in terms of assistance and insurance guarantees which may be included in your insurance cover (searches for lost or stolen vehicles, assistance for people who are ill or in difficulty, etc.) and which may be used in the management and settlement of the claim.<\/p>\n<h3>Data relating to personal life and lifestyle, i.e :<\/h3>\n<ul>\n<li>Data relating to personal circumstances: i.e. family situation, number of children, descendants, ascendants and dependants, education and training, capacity and the protection regime ordered by the competent authorities for the protection of children and adults (curatorship)&#8230; ;<\/li>\n<li>Data relating to lifestyle: i.e. hobbies, sports and outdoor activities, journeys, mileage travelled and other such data.<\/li>\n<\/ul>\n<h3>Data relating to health :<\/h3>\n<p>The consent of the data subject to the collection of his or her health data must be obtained before processing. This is also the case at the time of the management of the claim, unless this is impossible (in particular when a person is physically or psychologically incapable of giving consent due to physical injury). This consent is in principle given by you when you conclude the insurance contract with your insurer, with the mention that the data collected in this way may be passed on to subcontractors. Otherwise, this consent may have to be renewed and\/or confirmed by us in order to guarantee the lawfulness of the processing of your personal data.<\/p>\n<p>In certain cases, and when the safeguarding of the life of the person and the urgency of the situations prevail, it is not always possible to collect the consent of the victim at the time of his or her treatment. Nevertheless, in this eventuality, it is possible to process your personal data without your consent (cf. art. 6 \u00a7 1.d GDPR).<\/p>\n<p>The medical data processed within the framework of the mandates entrusted to us depend on the injuries suffered and\/or the medical opinions and expert reports documenting the case of damage, but may concern all types of physical or psychological pathologies.<\/p>\n<h2>6. Categories of addressees<\/h2>\n<p>The recipients are the persons\/organisations that have access to the personal data that we process in the course of our activities.\u2028These recipients can be grouped into different categories, namely<\/p>\n<h3>In general<\/h3>\n<ul>\n<li>Staff responsible for the conclusion, management and execution of insurance contracts;<\/li>\n<li>Management delegates, insurance intermediaries;<\/li>\n<li>Various service providers;<\/li>\n<li>Subcontractors, or entities of the insurance group to which the controller belongs in the performance of their tasks;<\/li>\n<li>Where applicable, the insurers of the persons involved or offering additional services<\/li>\n<li>Where applicable, the co-insurers and reinsurers as well as the professional bodies and guarantee funds<\/li>\n<li>Persons involved in the management of the case such as lawyers, experts, curators, health professionals, medical advisers and authorised personnel<\/li>\n<li>Social insurers involved in the settlement of claims.<\/li>\n<\/ul>\n<h3>As persons interested in the contract :<\/h3>\n<ul>\n<li>Policyholders, members and beneficiaries of insurance contracts, and where applicable, their beneficiaries and representatives;<\/li>\n<li>Where applicable: the beneficiaries of an assignment or subrogation of rights relating to the contract<\/li>\n<li>Where applicable: the person or persons responsible, the victims and their representatives; witnesses, third parties interested in the execution of the insurance contract.<\/li>\n<\/ul>\n<h3>As authorised third parties :<\/h3>\n<ul>\n<li>If applicable : the courts concerned, child and adult protection authorities, arbitrators, mediators;<\/li>\n<li>The relevant administrative authorities.<\/li>\n<\/ul>\n<h2>7. Transfer of personal data to third parties<\/h2>\n<p>We pay particular attention to the choice of our partners and transfer personal data to them when necessary.<\/p>\n<h3>Principle<\/h3>\n<p>We will only transfer your personal data if you have expressly consented to it, in particular in the context of the contract concluded with your insurer, if there is a legal obligation to do so or if it is necessary to assert certain rights arising from the contract concluded with your insurer.<\/p>\n<h3>When visiting our website<\/h3>\n<p>We pass on your data to third parties insofar as this is necessary for the use of the website, for example to our hosting company. The website is hosted on servers in Switzerland. The data is transmitted for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Article 6 \u00a7 1.f GDPR.<\/p>\n<h3>Onward Transfers\/Privacy<\/h3>\n<p>Our partners are not permitted to share or use the personal information we make available to them for any purpose other than to perform the services we request of them. Like us, they are subject to the applicable legal provisions on data protection.<\/p>\n<p>For example, we exchange health-related data with our medical advisors and with the organisations that provide care for our customers in a careful and rigorous manner. The same applies to our technical and legal experts.<\/p>\n<p>All third parties who work with us are contractually bound to confidentiality, unless the law requires them to keep their activities strictly confidential. In particular, our medical and legal advisors and experts are bound by professional secrecy. Furthermore, we only transfer the data necessary for our partners to perform their tasks. We do not transfer data to partners who do not need it to perform their services.<\/p>\n<p>In this context, data may be transferred in electronic form, by e-mail or in paper form.<\/p>\n<h3>Cross-border processing<\/h3>\n<p>Data received from our customers and processed in the course of our normal business activities will only be passed on from our company headquarters to them or to external agents, all of whom are located in Switzerland, the European Union or Great Britain, provided that this is in accordance with the purposes of the data processing described in this data privacy policy. These companies are obliged, as we are, to protect your data. If the level of data protection in a country does not correspond, or should no longer correspond, to that of Switzerland or the European Union, we will ensure, through the conclusion of a contract, that the protection of your personal data corresponds at all times to that of Swiss and European legislation.<\/p>\n<h2>8. Where do we store personal data?<\/h2>\n<p>We take appropriate measures to ensure that the data we collect and use is processed in accordance with this privacy statement.<\/p>\n<p>Toplis &amp; Harding AG maintains databases, servers and support services in Switzerland. We collaborate with third parties such as hosting services, suppliers and IT support services located in Switzerland in order to meet the needs of our company and our customers. We take appropriate measures, including contractual agreements, to ensure that personal data is processed, secured and transferred in accordance with applicable legal requirements.<\/p>\n<h2>9. How long we store your personal data<\/h2>\n<p>We store the personal data provided by our customers only for as long as is strictly necessary:<\/p>\n<ul>\n<li>To fulfil contractual obligations in relation to the files entrusted to us;<\/li>\n<li>To comply with relevant legal and regulatory obligations (accounting, tax requirements), and<\/li>\n<li>To manage operational requirements such as the proper management of client accounts, to provide adequate support in response to client requests or legal enquiries.<\/li>\n<\/ul>\n<p>Therefore, we keep most of the data submitted by our clients for 10 years after the end of the specific mandate with which we are bound, or after an exceptional period of 30 years when the case falls under the Federal Law on Accident Insurance (LAA).<\/p>\n<h2>10. Your rights<\/h2>\n<p>In the event of the application of the GDPR<br \/>You have the right to assert your data protection rights at any time and, on request, to receive information about the personal data we store about you.<\/p>\n<p>In addition, you have the right to have incorrect data corrected and your personal data deleted, provided that this does not conflict with a legal obligation to retain the data or with an authorisation to process the data.<\/p>\n<p>You also have the right to request the data you have provided to us (right to data portability). On request, we will also pass on the data to a third party of your choice. You have the right to request that we pass on your personal data to you or to a third party of your choice in a standard format.<\/p>\n<p>You can address your requests to our Data Protection Officer (see section 2 above), who will then process them. In order to process your requests, we will require proof of your identity.<br \/>In addition, you have the right to lodge a complaint with the competent supervisory authority regarding the processing of your personal data. You can do this at the supervisory authority at your place of residence, at your place of work or at the place of the alleged data breach. For persons residing in Switzerland, the competent supervisory authority is as follows\u00a0:<\/p>\n<p><em>Federal Data Protection and Information Commissioner<\/em><br \/><em>Feldeggweg 1<\/em><br \/><em>CH-3003 Bern<\/em><br \/><em>Telephone: +41 (0)58 462 43 95 (Monday to Friday, 10 a.m. to 12 noon)<\/em><br \/><em>Fax: +41 (0)58 465 99 96<\/em><\/p>\n<p>Many data processing operations are only possible with your explicit consent. This consent may have been given to your insurer when the insurance contract was concluded and for the purposes relating to it. It may also have been given directly to Toplis &amp; Harding SA on request. However, you can revoke a consent already given for the processing of personal data at any time. To do so, please inform our Data Protection Officer. The legality of the data processing that has taken place up to the revocation is not affected by the revocation.<\/p>\n<h3>Where the DPA applies<\/h3>\n<p>Your rights with regard to data protection are governed by articles 25 ff of the DPA. By contacting the data controller (see section 1 above), you can obtain information about the processing of your personal data by Toplis &amp; Harding SA, access to your personal data, the correction or deletion of your personal data, the delivery of your personal data in a standard, usable format (in accordance with article 28 paragraph 1 of the DPA) and your objection to the processing of your personal data. In the latter case, you are expressly made aware of the fact that your objection may prevent Toplis &amp; Harding SA from carrying out all or part of the mandate entrusted to it.<\/p>\n<p>Prior contact with our Data Protection Advisor (see section 2 above) is always advisable.<\/p>\n<p>If, after contacting our Data Protection Advisor, you feel that your rights have not been respected, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) using the following contact details:<\/p>\n<p><em>Federal Data Protection and Information Commissioner<\/em><br \/><em>Feldeggweg 1<\/em><br \/><em>CH-3003 Bern<\/em><br \/><em>Telephone: +41 (0)58 462 43 95 (Monday to Friday, 10am to 12pm)<\/em><br \/><em>Fax: +41 (0)58 465 99 96<\/em><br \/><em>(<a href=\"https:\/\/www.edoeb.admin.ch\/en\/data-protection\" target=\"_blank\" rel=\"noopener\">https:\/\/www.edoeb.admin.ch\/en\/data-protection<\/a>)<\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy PolicyData privacy policy &#8211; Toplis and Harding SA General Toplis et Harding SA is a Swiss-based company active in claims handling for Swiss and international insurers, in particular in the context of international insurance programmes. We attach great importance to the protection of the personal data entrusted to us and required to perform our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" module_id=\"entreprise\" module_class=\"section_align section_reverse\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#FFFFFF\" custom_margin=\"0px||0px||false|false\" custom_padding=\"140px|32px|140px|32px|true|true\" custom_padding_tablet=\"110px|16px|110px|16px|true|true\" custom_padding_phone=\"80px||80px||true|true\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" custom_margin=\"0px||0px||false|false\" custom_padding=\"0px||0px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" header_font=\"|||on|||||\" header_font_size=\"47px\" header_2_font=\"||||||||\" custom_margin=\"0px||30px||false|false\" custom_padding=\"0px||0px||false|false\" header_font_size_tablet=\"40px\" header_font_size_phone=\"33px\" header_font_size_last_edited=\"on|desktop\" header_2_font_size_tablet=\"40px\" header_2_font_size_phone=\"33px\" header_2_font_size_last_edited=\"off|desktop\" global_colors_info=\"{}\"]\n<h1>Politique de\nconfidentialit\u00e9<\/h1>\n[\/et_pb_text][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" header_2_font_size=\"21px\" max_width=\"890px\" max_width_tablet=\"870px\" max_width_phone=\"830px\" max_width_last_edited=\"on|desktop\" custom_margin=\"0px||0px||false|false\" custom_padding=\"0px||0px|60px|false|false\" custom_padding_tablet=\"|||40px|false|false\" custom_padding_phone=\"|||0px|false|false\" custom_padding_last_edited=\"on|desktop\" hover_enabled=\"0\" text_font_size_tablet=\"16px\" text_font_size_phone=\"16px\" text_font_size_last_edited=\"on|desktop\" header_2_font_size_tablet=\"19px\" header_2_font_size_phone=\"19px\" header_2_font_size_last_edited=\"on|desktop\" global_colors_info=\"{}\" sticky_enabled=\"0\" header_3_font_size=\"17px\" header_3_font_size_last_edited=\"on|desktop\" header_3_font_size_tablet=\"16px\" header_3_font_size_phone=\"16px\"]\n\nPolitique de confidentialit\u00e9 des donn\u00e9es \u2013 Toplis et Harding SA\n<h3>G\u00e9n\u00e9ralit\u00e9s<\/h3>\nToplis et Harding SA est une soci\u00e9t\u00e9 bas\u00e9e en Suisse et active dans la gestion de sinistres au profit d\u2019assureurs suisses et internationaux, notamment dans le cadre de programmes d\u2019assurances internationaux. Nous attachons une grande importance \u00e0 la protection des donn\u00e9es personnelles qui nous sont confi\u00e9es et dont nous avons besoins pour effectuer nos t\u00e2ches et prendrons d\u00e8s lors la question de leur protection tr\u00e8s au s\u00e9rieux. La pr\u00e9sente politique de confidentialit\u00e9 des donn\u00e9es est destin\u00e9e \u00e0 vous informer de la nature, de l\u2019\u00e9tendue et de la finalit\u00e9 du traitement des donn\u00e9es personnelles lorsque vous utilisez notre site internet, nos services num\u00e9riques ou autres.\n\nLa loi f\u00e9d\u00e9rale suisse sur la protection des donn\u00e9es (LPD) et l\u2019ordonnance relative \u00e0 la loi f\u00e9d\u00e9rale sur la protection des donn\u00e9es (OPDo) s\u2019appliquent de mani\u00e8re g\u00e9n\u00e9rale au traitement de vos donn\u00e9es personnelles. De plus et dans certains cas, le r\u00e8glement europ\u00e9en sur la protection des donn\u00e9es (RGPD) s\u2019applique \u00e9galement. La pr\u00e9sente politique de confidentialit\u00e9 de vos donn\u00e9es personnelles est conforme \u00e0 ces deux r\u00e9gimes juridiques.\n<h2>1. Nom et adresse de la personne responsable du traitement<\/h2>\nLe responsable du traitement au sens de l\u2019article 5 let. j LPD et le responsable du traitement au sens du RGPD est :\n\n<em>Toplis et Harding SA (CHE-107.909.171)<\/em>\n<em>Boulevard de P\u00e9rolles 17<\/em>\n<em>1700 Fribourg<\/em>\n<em>Suisse<\/em>\n<em>T\u00e9l\u00e9phone: +41 26 470 10 10<\/em>\n<em>E-mail: <a href=\"mailto:office@toplis.ch\">office@toplis.ch<\/a><\/em>\n<em>Site internet:\u00a0<a href=\"http:\/\/www.toplis.ch\">www.toplis.ch<\/a><\/em>\n<h2>2. Nom et adresse du Conseiller \u00e0 la protection des donn\u00e9es<\/h2>\nNotre entreprise fait appel \u00e0 un conseiller \u00e0 la protection des donn\u00e9es externe charg\u00e9 de toutes questions en relations avec la protection de vos donn\u00e9es. Ses coordonn\u00e9es sont les suivantes :\n\n<em>Me Pierre Moret<\/em>\n<em>Hartmann Dreyer Avocats et Notaires<\/em>\n<em>Boulevard de P\u00e9rolles 7<\/em>\n<em>1701 Fribourg<\/em>\n<em>Suisse<\/em>\n<em>T\u00e9l\u00e9phone\u00a0: +41\u00a026\u00a0309 20 61<\/em>\n<em>E-mail : <a href=\"mailto:pierre.moret@hartmanndreyer.ch\">pierre.moret@hartmanndreyer.ch<\/a><\/em>\n<em>Site internet :\u00a0<a href=\"http:\/\/www.hartmanndreyer.ch\">www.hartmanndreyer.ch<\/a><\/em>\n<h2>3. Les raisons pour lesquelles nous utilisons des donn\u00e9es personnelles<\/h2>\nNous recueillons et traitons vos donn\u00e9es personnelles afin de fournir nos services aupr\u00e8s des compagnies d\u2019assurance et courtiers qui nous mandatent, ou pour r\u00e9aliser des analyses de gestion n\u00e9cessaires \u00e0 la direction de notre entreprise en vue de permettre l\u2019am\u00e9lioration des services fournis \u00e0 nos clients. A ce titre, nous n\u2019effectuons de traitements de vos donn\u00e9es que sur instructions de nos mandants.\n\nLes finalit\u00e9s ainsi poursuivies par le traitement de vos donn\u00e9es personnelles sont les suivantes :\n<ol>\n \t<li>Ex\u00e9cution des mandats confi\u00e9s\u2009: il s\u2019agit des op\u00e9rations techniques n\u00e9cessaires \u00e0 la mise en \u0153uvre des garanties et des prestations convenues entre preneurs d\u2019assurances et assureurs. Dans ce cadre, les donn\u00e9es collect\u00e9es sont relatives \u00e0 la gestion des prestations et \u00e0 la gestion des sinistres. Dans certains cas, il est possible que l\u2019assureur ou l\u2019assureur ap\u00e9riteur proc\u00e8de \u00e0 la collecte de ces informations aupr\u00e8s d\u2019autres assurance ou de co-assureurs et des r\u00e9assureurs, soit au moment de la souscription du contrat d\u2019assurance ou lors de l\u2019ex\u00e9cution des dispositions contractuelles.<\/li>\n \t<li>\u00c9laboration des statistiques internes et du reporting d\u2019activit\u00e9 aupr\u00e8s de nos clients.<\/li>\n \t<li>Exercice des recours et gestion des r\u00e9clamations et du contentieux.<\/li>\n \t<li>Ex\u00e9cution des dispositions l\u00e9gales, r\u00e9glementaires et administratives en vigueur \u2009: il peut s\u2019agir de traitements relatifs \u00e0 l\u2019ex\u00e9cution des r\u00e8gles fiscales ou d\u2019assurances sociales. Les dispositions qui rel\u00e8vent d\u2019un r\u00e9gime particulier sont par exemple, celles relevant de la r\u00e9glementation sp\u00e9cifique \u00e0 un secteur (ex\u2009: lutte anti-blanchiment\u2026).<\/li>\n<\/ol>\nNous nous r\u00e9servons pour le surplus la possibilit\u00e9 d\u2019invoquer les finalit\u00e9s poursuivies par nos clients (assureurs mandants) lorsque n\u00e9cessaire.\n\nAinsi, nous utilisons les informations vous concernant, remises par nos clients, et relatives \u00e0 un sinistre afin de :\n<ul>\n \t<li>V\u00e9rifier si le cas se rapporte aux prestations d\u2019assurance convenues avec l\u2019assureur mandant ;<\/li>\n \t<li>Effectuer les op\u00e9rations n\u00e9cessaires en vue de la liquidation du sinistre conform\u00e9ment au mandat re\u00e7u.<\/li>\n<\/ul>\n<h2>4. La base l\u00e9gale \u00e0 partir de laquelle nous traitons des donn\u00e9es personnelles<\/h2>\nConform\u00e9ment aux dispositions \u00e9tablies dans l\u2019article 6 \u00a7 1.b et f du RGPD, le traitement des donn\u00e9es personnelles remises par nos clients est n\u00e9cessaire afin de r\u00e9aliser nos obligations contractuelles envers ces derniers et prendre des mesures, \u00e0 leur demande, pour g\u00e9rer et liquider un sinistre, et se base \u00e9galement sur notre int\u00e9r\u00eat l\u00e9gitime.\n\nLe traitement de cat\u00e9gories particuli\u00e8res de donn\u00e9es personnelles (comme par exemple celles relatives \u00e0 la sant\u00e9, ou aux donn\u00e9es biom\u00e9triques et g\u00e9n\u00e9tiques) qui ont \u00e9t\u00e9 collect\u00e9es par votre assureur avec votre consentement est effectu\u00e9 uniquement dans la mesure n\u00e9cessaire \u00e0 la gestion des cas de sinistres qui nous sont confi\u00e9s et est donc, pour ce motif, licite conform\u00e9ment \u00e0 l\u2019article 9 \u00a7 2.a du RGPD.\n\nEn droit suisse de la protection des donn\u00e9es, l\u2019int\u00e9r\u00eat \u00e0 traiter vos donn\u00e9es personnelles par nos soins, en qualit\u00e9 de sous-traitant de nos clients, et par des experts et mandataires sp\u00e9cialis\u00e9s est consid\u00e9r\u00e9 comme un int\u00e9r\u00eat priv\u00e9 justifiant ce traitement.\n<h2>5. Les cat\u00e9gories de donn\u00e9es collect\u00e9es<\/h2>\nLes donn\u00e9es qui vous concernent et qui font l\u2019objet d\u2019un traitement de notre part doivent \u00eatre pertinentes et proportionn\u00e9es au regard des finalit\u00e9s poursuivies. Cela concerne :\n<h3>Les donn\u00e9es relatives \u00e0 l\u2019identification, soit\u2009:<\/h3>\n<ul>\n \t<li>L\u2019\u00e9tat civil\u2009: il s\u2019agit notamment des noms, pr\u00e9noms, sexe, civilit\u00e9, donn\u00e9es relatives aux pi\u00e8ces d\u2019identit\u00e9 (permis de conduire, carte identit\u00e9, livret de famille, carte de s\u00e9jour, passeport\u2026), date de d\u00e9c\u00e8s, nom jeune fille, date et lieu de naissance\u2026<\/li>\n \t<li>Aux coordonn\u00e9es de contact : il s\u2019agit notamment des adresses, num\u00e9ros de t\u00e9l\u00e9phone (fixe et mobile), num\u00e9ro de t\u00e9l\u00e9copie et adresses \u00e9lectroniques, code interne de traitement permettant l\u2019identification du client\u2026<\/li>\n \t<li>\u00c0 la nationalit\u00e9\u2009: conna\u00eetre la nationalit\u00e9 exacte des personnes parties ou int\u00e9ress\u00e9es au contrat permet \u00e0 l\u2019assureur de savoir quel est le cadre l\u00e9gal qui s\u2019applique au contrat d\u2019assurance conclu sous une police locale. La nationalit\u00e9 est l\u2019une des informations qui permet de d\u00e9terminer quelles sont les \u00e9ventuelles obligations (par exemple\u2009: fiscales ou administratives) qui peuvent affecter la gestion du dossier.<\/li>\n<\/ul>\n<h3>Les donn\u00e9es relatives \u00e0 la situation \u00e9conomique, patrimoniale et financi\u00e8re, soit\u2009:<\/h3>\n<ul>\n \t<li>Les donn\u00e9es relatives \u00e0 la situation \u00e9conomique et financi\u00e8re : elles visent \u00e0 d\u00e9finir les revenus du travail et autres revenus, les valeurs mobili\u00e8res, le patrimoine immobilier, l\u2019endettement, les titres d\u00e9tenus, les relev\u00e9s de comptes titres, les donn\u00e9es d\u2019imposition, les cr\u00e9dits, les revenus imposables, le num\u00e9ro de carte bancaire, les r\u00e9f\u00e9rences bancaires (IBAN, BIC, relev\u00e9 postal), la situation de surendettement ou ouvrant le droit \u00e0 des prestations issues des assurances sociales (AI, IJ, \u2026) ;<\/li>\n \t<li>La situation patrimoniale\u2009: concerne les biens composant le patrimoine (notamment les biens mobilier et immobiliers) ;<\/li>\n<\/ul>\n<h3>Les donn\u00e9es relatives \u00e0 la situation professionnelle, soit\u2009:<\/h3>\n<ul>\n \t<li>La cat\u00e9gorie socioprofessionnelle, le domaine d\u2019activit\u00e9, la profession, la date pr\u00e9visionnelle de d\u00e9part \u00e0 la retraite, les comp\u00e9tences et qualifications professionnelles, les \u00e9ventuels justificatifs de demandeur d\u2019emploi ;<\/li>\n \t<li>Et selon les cat\u00e9gories de contrat\u2009: l\u2019employeur, la convention collective \u00e9ventuellement applicable, la raison sociale de l\u2019entreprise, les revenus ou le chiffre d\u2019affaires pour les ind\u00e9pendants.<\/li>\n<\/ul>\n<h3>Les donn\u00e9es n\u00e9cessaires \u00e0 l\u2019appr\u00e9ciation du dommage portant sur des biens, soit\u2009:<\/h3>\nCelles-ci concernent : la situation g\u00e9ographique du biens concern\u00e9, les caract\u00e9ristiques du logement ou du local commercial endommag\u00e9, les conditions d\u2019occupation, les renseignements sur les biens assurables, le type et les caract\u00e9ristiques du ou des biens assur\u00e9s, les informations relatives \u00e0 la sinistralit\u00e9 et les ant\u00e9c\u00e9dents, le permis de conduire et sa validit\u00e9, et le cas \u00e9ch\u00e9ant si le bien est utilis\u00e9 sur le lieu de travail et lors de d\u00e9placements professionnels, \u00e9l\u00e9ments entra\u00eenant une d\u00e9ch\u00e9ance de garantie...\n<h3>Les donn\u00e9es n\u00e9cessaires \u00e0 la passation, l\u2019application du contrat et \u00e0 la gestion des sinistres et des prestations, soit\u2009:<\/h3>\n<ul>\n \t<li>Les donn\u00e9es li\u00e9es au contrat\u2009: le num\u00e9ro d\u2019identification de l\u2019assur\u00e9 aupr\u00e8s de son assureur, du contrat, du dossier sinistre, le mode de paiement, les primes, les cotisations, les commissions, les taxes, les cr\u00e9ances en cours, les r\u00e9f\u00e9rences du souscripteur (assureur), des \u00e9ventuels co-assureurs et des r\u00e9assureurs, la dur\u00e9e, les franchises, les exclusions, l\u2019autorisation de pr\u00e9l\u00e8vement, les donn\u00e9es relatives aux moyens de paiement, les impay\u00e9s, le recouvrement\u2026 ;<\/li>\n \t<li>Les donn\u00e9es li\u00e9es au sinistre\u2009: la nature du sinistre, les indemnit\u00e9s, la valeur assur\u00e9e et les garanties souscrites, la description des atteintes aux biens, les rapports et avis issus d\u2019expertises techniques et m\u00e9dicales, les rapports d\u2019enqu\u00eate\u2026 ;<\/li>\n \t<li>Les donn\u00e9es li\u00e9es au l\u00e9s\u00e9 : le taux invalidit\u00e9\/incapacit\u00e9, les rentes, le capital d\u00e9c\u00e8s, les montants des prestations, les modalit\u00e9s de r\u00e8glement, les indemnit\u00e9s ch\u00f4mage, les montants rembours\u00e9s par les assurances sociales pour les prestations compl\u00e9mentaires (frais de soins, maladie, maternit\u00e9 \u2026).<\/li>\n<\/ul>\n<h3>Les donn\u00e9es relatives \u00e0 la d\u00e9termination ou \u00e0 l\u2019\u00e9valuation des pr\u00e9judices, soit :<\/h3>\n<ul>\n \t<li>Rapports m\u00e9dicaux, expertises m\u00e9dicales ;<\/li>\n \t<li>Les devis d\u2019entreprises, rapports d\u2019intervention et expertises techniques.<\/li>\n<\/ul>\n<h3>Les donn\u00e9es relatives \u00e0 la localisation des personnes ou des biens, soit :<\/h3>\nCes donn\u00e9es sont des informations utiles en mati\u00e8re de garanties d\u2019assistance et d\u2019assurance qui peuvent \u00eatre incluses dans votre couverture d\u2019assurance (recherches des v\u00e9hicules perdus ou vol\u00e9s, assistance aux personnes malades ou en difficult\u00e9s\u2026) et qui peuvent entrer dans le cadre de la gestion et de la liquidation du sinistre.\n<h3>Les donn\u00e9es relatives \u00e0 la vie personnelle et aux habitudes de vie, soit\u2009:<\/h3>\n<ul>\n \t<li>Les donn\u00e9es relatives \u00e0 la situation personnelle : soit la situation de famille, le nombre d\u2019enfants, les descendants, les ascendants et personnes \u00e0 charge, les \u00e9tudes et la formation, la capacit\u00e9 et le r\u00e9gime de protection ordonn\u00e9 par les autorit\u00e9s comp\u00e9tentes en mati\u00e8re de protection de l\u2019enfant et de l\u2019adulte (curatelles) \u2026 ;<\/li>\n \t<li>Les donn\u00e9es relatives aux habitudes de vie\u00a0: soit les loisirs, activit\u00e9s sportives et de plein air, les trajets, les kilom\u00e9trages parcourus et autres donn\u00e9es de ce type.<\/li>\n<\/ul>\n<h3>Les donn\u00e9es relatives \u00e0 la sant\u00e9\u2009:<\/h3>\nL\u2019accord de l\u2019int\u00e9ress\u00e9 pour le recueil de ses donn\u00e9es relatives \u00e0 sa sant\u00e9 doit \u00eatre obtenu pr\u00e9alablement au traitement de celles-ci. C\u2019est aussi le cas au moment de la gestion du sinistre, sauf impossibilit\u00e9 (en particulier lorsqu\u2019une personne est en incapacit\u00e9 physique ou psychique de consentir du fait de ses pr\u00e9judices corporels). Ce consentement est en principe accord\u00e9 par vos soins lors de la conclusion du contrat d\u2019assurance vous liant avec votre assureur, avec la mention que les donn\u00e9es ainsi r\u00e9colt\u00e9es peuvent \u00eatre transmises \u00e0 des sous-traitant. A d\u00e9faut, ce consentement peut \u00eatre appel\u00e9 \u00e0 \u00eatre renouvel\u00e9 et\/ou confirm\u00e9 par nos soins, afin de garantir la lic\u00e9it\u00e9 du traitement de vos donn\u00e9es personnelles.\n\nDans certains cas et lorsque la sauvegarde de la vie de la personne et l\u2019urgence des situations pr\u00e9valent, il n\u2019est pas toujours possible de recueillir le consentement de la victime au moment de sa prise en charge. N\u00e9anmoins et dans cette \u00e9ventualit\u00e9, il est possible de traiter vos donn\u00e9es personnelles sans votre consentement (cf. art. 6 \u00a7 1.d RGPD).\n\nLes donn\u00e9es m\u00e9dicales trait\u00e9es dans le cadre des mandats qui nous sont confi\u00e9s d\u00e9pendent des l\u00e9sions subies et\/ou des avis et expertises m\u00e9dicales documentant le cas de sinistre, mais peuvent concerner tous types de pathologies physiques ou psychiques.\n<h2>6. Cat\u00e9gories de destinataires<\/h2>\nLes destinataires sont les personnes\/organismes ayant acc\u00e8s aux donn\u00e9es \u00e0 caract\u00e8re personnel que nous traitons dans le cadre de nos activit\u00e9s. Ces destinataires se regroupent en diff\u00e9rentes cat\u00e9gories, soit\u2009:\n<h3>En g\u00e9n\u00e9ral<\/h3>\n<ul>\n \t<li>Les personnels charg\u00e9s de la passation, la gestion et l\u2019ex\u00e9cution des contrats d\u2019assurance ;<\/li>\n \t<li>Les d\u00e9l\u00e9gataires de gestion, les interm\u00e9diaires d\u2019assurance ;<\/li>\n \t<li>Les prestataires divers ;<\/li>\n \t<li>Les sous-traitants, ou les entit\u00e9s du groupe d\u2019assurance auquel appartient le responsable de traitement dans le cadre de l\u2019exercice de leurs missions ;<\/li>\n \t<li>S\u2019il y a lieu les assureurs des personnes impliqu\u00e9es ou offrant des prestations compl\u00e9mentaires ;<\/li>\n \t<li>S\u2019il y a lieu les co-assureurs et r\u00e9assureurs ainsi que les organismes professionnels et les fonds de garanties ;<\/li>\n \t<li>Les personnes intervenant dans la gestion du dossier tels que les avocats, experts, curateurs, professionnels de sant\u00e9, m\u00e9decins conseils et le personnel habilit\u00e9 ;<\/li>\n \t<li>Les assurances sociales intervenant dans le r\u00e8glement des sinistres.<\/li>\n<\/ul>\n<h3>En qualit\u00e9 de personnes int\u00e9ress\u00e9es au contrat\u2009:<\/h3>\n<ul>\n \t<li>Les preneurs d\u2019assurance, les adh\u00e9rents et les b\u00e9n\u00e9ficiaires des contrats d\u2019assurance, et s\u2019il y a lieu, leurs ayants droit et repr\u00e9sentants ;<\/li>\n \t<li>S\u2019il y a lieu : les b\u00e9n\u00e9ficiaires d\u2019une cession ou d\u2019une subrogation des droits relatifs au contrat ;<\/li>\n \t<li>S\u2019il y a lieu\u00a0: le ou les responsable-s, les victimes et leurs mandataires\u2009; les t\u00e9moins, les tiers int\u00e9ress\u00e9s \u00e0 l\u2019ex\u00e9cution du contrat d\u2019assurance.<\/li>\n<\/ul>\n<h3>En qualit\u00e9 de personnes habilit\u00e9es au titre des tiers autoris\u00e9s\u2009:<\/h3>\n<ul>\n \t<li>S\u2019il y a lieu : les juridictions concern\u00e9es, les autorit\u00e9s de protection de l\u2019enfant et de l\u2019adulte, les arbitres, les m\u00e9diateurs ;<\/li>\n \t<li>Les autorit\u00e9s administratives concern\u00e9es.<\/li>\n<\/ul>\n<h2>7. Le transfert de donn\u00e9es personnelles \u00e0 des tiers<\/h2>\nNous accordons une attention particuli\u00e8re au choix de nos partenaires et nous leur transf\u00e9rons des donn\u00e9es personnelles lorsque cela s\u2019av\u00e8re indispensable.\n<h3>Principe<\/h3>\nNous ne transmettons vos donn\u00e9es personnelles que si vous y avez express\u00e9ment consenti, notamment dans le cadre du contrat conclu avec votre assureur, s\u2019il existe une obligation l\u00e9gale de le faire ou si cela est n\u00e9cessaire pour faire valoir certains droits d\u00e9coulant du contrat conclu avec votre assureur.\n<h3>Lors de la visite de notre site internet<\/h3>\nNous transmettons vos donn\u00e9es \u00e0 des tiers dans la mesure o\u00f9 cela est n\u00e9cessaire dans le cadre de l\u2019utilisation du site internet, par exemple \u00e0 notre h\u00e9bergeur. Ces donn\u00e9es techniques (adresse IP du visiteurs, page du site web consult\u00e9es, temps de visite) sont r\u00e9colt\u00e9es su moyen de cookies. Il est renvoy\u00e9 aux param\u00e8tres g\u00e9n\u00e9raux des navigateurs internet utilis\u00e9s pour visiter le site web de Toplis &amp; Harding SA pour autoriser ou non l\u2019emploi de cookies.\n\nLe site internet est h\u00e9berg\u00e9 sur des serveurs en Suisse. Les donn\u00e9es sont transmises dans le but de fournir et de maintenir la fonctionnalit\u00e9 de notre site internet. Il s\u2019agit l\u00e0 de notre int\u00e9r\u00eat l\u00e9gitime au sens de l\u2019art. 6 \u00a7 1.f RGPD lorsque le RGPD est applicable.\n<h3>Transferts ult\u00e9rieurs\/confidentialit\u00e9<\/h3>\nNos partenaires ne sont pas autoris\u00e9s \u00e0 partager ou \u00e0 utiliser les informations personnelles que nous mettons \u00e0 leur disposition pour une autre finalit\u00e9 que l\u2019ex\u00e9cution des services que nous leur demandons de r\u00e9aliser. Comme nous, ils se soumettent aux dispositions l\u00e9gales en vigueur en mati\u00e8re de protection des donn\u00e9es.\n\nPar exemple, nous \u00e9changeons de mani\u00e8re limit\u00e9e et rigoureuse les donn\u00e9es concernant la sant\u00e9 avec nos conseillers m\u00e9dicaux ainsi qu\u2019avec les organismes prestataires de soins aupr\u00e8s de nos clients. Il en est de m\u00eame avec nos experts techniques et juridiques.\n\nTous les tiers qui collaborent avec nous sont tenus \u00e0 la confidentialit\u00e9 de mani\u00e8re contractuelle, lorsque la loi ne leur impose pas une stricte confidentialit\u00e9 de leurs activit\u00e9s. Nos conseillers et experts m\u00e9dicaux et juridiques, notamment, sont tenus au secret professionnel. De plus, nous ne transf\u00e9rons que les donn\u00e9es n\u00e9cessaires \u00e0 nos partenaires pour ex\u00e9cuter leurs t\u00e2ches (principe de proportionnalit\u00e9). Nous ne transf\u00e9rons pas de donn\u00e9es aux partenaires\u00a0qui n\u2019en ont pas besoin pour l\u2019ex\u00e9cution de leurs prestations.\n\nDans ce contexte, les donn\u00e9es peuvent \u00eatre transf\u00e9r\u00e9es sous forme de fichiers \u00e9lectroniques, par courriel ou en format papier.\n<h3>Traitements transfrontaliers<\/h3>\nLes donn\u00e9es re\u00e7ues de nos clients et trait\u00e9es dans le cadre de nos activit\u00e9s habituelles ne sont transmises depuis le si\u00e8ge de notre soci\u00e9t\u00e9 qu\u2019\u00e0 ceux-ci ou \u00e0 des mandataires externes tous \u00e9tablis en Suisse, dans l\u2019Union europ\u00e9enne ou en Grande-Bretagne, \u00e0 condition que cela respecte les finalit\u00e9s du traitement des donn\u00e9es d\u00e9crit dans la pr\u00e9sente politique de confidentialit\u00e9 des donn\u00e9es. Ces entreprises sont tenues, tout comme nous, de prot\u00e9ger vos donn\u00e9es. Si le niveau de protection des donn\u00e9es dans un pays ne correspond pas ou ne devait plus correspondre \u00e0 celui de la Suisse ou de l\u2019Union europ\u00e9enne, nous veillerons, gr\u00e2ce \u00e0 la conclusion d\u2019un contrat, \u00e0 ce que la protection de vos donn\u00e9es personnelles corresponde \u00e0 tout moment \u00e0 celle des l\u00e9gislations suisses et europ\u00e9ennes.\n<h2>8. O\u00f9 stockons-nous les donn\u00e9es personnelles ?<\/h2>\nNous prenons les mesures appropri\u00e9es afin de nous assurer que les donn\u00e9es que nous collectons et utilisons sont trait\u00e9es en conformit\u00e9 avec la pr\u00e9sente d\u00e9claration de confidentialit\u00e9.\n\nToplis et Harding SA poss\u00e8de des bases de donn\u00e9es, des serveurs, ainsi que des services d\u2019assistance en Suisse. Nous collaborons avec des tiers tels que des services d\u2019h\u00e9bergement, des fournisseurs et des services d\u2019assistance informatique situ\u00e9s en Suisse afin de r\u00e9pondre aux besoins de notre entreprise et de nos clients. Nous prenons les mesures appropri\u00e9es, notamment par le biais d\u2019accords contractuels, afin de nous assurer que les donn\u00e9es personnelles sont trait\u00e9es, s\u00e9curis\u00e9es et transf\u00e9r\u00e9es, conform\u00e9ment aux dispositions l\u00e9gales en vigueur.\n<h2>9. Quel est la dur\u00e9e de conservation de vos des donn\u00e9es personnelles<\/h2>\nNous stockons les donn\u00e9es personnelles remises par nos clients seulement pendant le d\u00e9lai strictement n\u00e9cessaire :\n<ul>\n \t<li>Afin d\u2019ex\u00e9cuter les obligations contractuelles en relation avec les dossiers qui nous sont confi\u00e9s ;<\/li>\n \t<li>Afin de souscrire aux obligations l\u00e9gales et r\u00e9glementaires en vigueur qui s\u2019y rapportent (\u00e9tablissement de la comptabilit\u00e9, exigences fiscales), et<\/li>\n \t<li>Afin de g\u00e9rer les contraintes op\u00e9rationnelles telles que la gestion appropri\u00e9e des comptes clients, de fournir un soutien ad\u00e9quat pour r\u00e9pondre aux demandes des clients ou aux requ\u00eates l\u00e9gales.<\/li>\n<\/ul>\nPar cons\u00e9quent, nous conservons la plus grande partie des donn\u00e9es remises par nos clients pendant 10 ans apr\u00e8s la fin du mandant sp\u00e9cifique qui nous lie avec eux, ou \u00e0 l\u2019issu d\u2019un d\u00e9lai exceptionnel de 30 ans lorsque le dossier rel\u00e8ve de la loi f\u00e9d\u00e9rale sur l\u2019assurance accident (LAA).\n<h2>10. Vos droits<\/h2>\n<h3>En cas d\u2019application du RGPD<\/h3>\nVous avez la possibilit\u00e9 de faire valoir vos droits en mati\u00e8re de protection des donn\u00e9es \u00e0 tout moment et de recevoir, sur demande, des informations sur les donn\u00e9es personnelles que nous sauvegardons \u00e0 votre sujet.\n\nEn outre, vous avez le droit de faire corriger les donn\u00e9es incorrectes et de faire supprimer vos donn\u00e9es personnelles, \u00e0 condition que cela n\u2019entre pas en conflit avec une obligation l\u00e9gale de conserver les donn\u00e9es ou avec une autorisation de traiter les donn\u00e9es.\n\nVous avez \u00e9galement le droit de nous r\u00e9clamer les donn\u00e9es que vous nous avez fournies (droit \u00e0 la portabilit\u00e9 des donn\u00e9es). Sur demande, nous transmettrons \u00e9galement les donn\u00e9es \u00e0 un tiers de votre choix. Vous avez le droit de demander que nous transmettions vos donn\u00e9es personnelles \u00e0 vous-m\u00eame ou \u00e0 un tiers de votre choix dans un format standard.\n\nVous pouvez adresser vos demandes \u00e0 notre Conseiller \u00e0 la protection des donn\u00e9es (chiffre 2 ci-avant), lequel traitera par la suite celles-ci. Afin de traiter vos demandes, nous exigerons la production d\u2019une preuve afin de v\u00e9rifier votre identit\u00e9.\n\nEn outre, vous avez le droit de d\u00e9poser une plainte aupr\u00e8s de l\u2019autorit\u00e9 de contr\u00f4le comp\u00e9tente concernant le traitement de vos donn\u00e9es \u00e0 caract\u00e8re personnel. Vous pouvez le faire aupr\u00e8s de l\u2019autorit\u00e9 de contr\u00f4le de votre lieu de r\u00e9sidence, aupr\u00e8s de votre lieu de travail ou aupr\u00e8s du lieu de la violation pr\u00e9sum\u00e9e des donn\u00e9es. Pour les personnes r\u00e9sidant en Suisse, l\u2019autorit\u00e9 de contr\u00f4le comp\u00e9tente est la suivante\u00a0:\n\nPr\u00e9pos\u00e9 f\u00e9d\u00e9ral \u00e0 la protection des donn\u00e9es et \u00e0 la transparence\n\n<em>Feldeggweg 1<\/em>\n<em>CH-3003 Berne<\/em>\n<em>T\u00e9l\u00e9phone: +41 (0)58 462 43 95 (lundi \u00e0 vendredi, 10h \u00e0 12h)<\/em>\n<em>Fax: +41 (0)58 465 99 96<\/em>\n\nDe nombreuses op\u00e9rations de traitement des donn\u00e9es ne sont possibles qu\u2019avec votre consentement explicite. Celui-ci a peut-\u00eatre \u00e9t\u00e9 donn\u00e9 \u00e0 votre assureur lors de la conclusion du contrat d\u2019assurance vous concernant et pour les finalit\u00e9s y relatives. Il a \u00e9galement \u00e9t\u00e9 \u00e9ventuellement donn\u00e9 directement \u00e0 Toplis &amp; Harding SA sur demande. Cependant, vous pouvez r\u00e9voquer \u00e0 tout moment un consentement d\u00e9j\u00e0 accord\u00e9 pour le traitement de donn\u00e9es \u00e0 caract\u00e8re personnel. Pour cela, il convient d\u2019en informer notre Conseiller \u00e0 la protection des donn\u00e9es. La l\u00e9galit\u00e9 du traitement des donn\u00e9es qui a eu lieu jusqu\u2019\u00e0 la r\u00e9vocation n\u2019est pas affect\u00e9e par la r\u00e9vocation.\n<h3>En cas d\u2019application de la LPD<\/h3>\nVos droits concernant la protection des donn\u00e9es sont r\u00e9gis par les articles 25ss LPD, et vous permettent, en vous adressant au responsable du traitement (cf. chiffre 1 ci-avant), d\u2019obtenir des informations quant \u00e0 l\u2019existence de traitement de vos donn\u00e9es personnelles par Toplis &amp; Harding SA, l\u2019acc\u00e8s \u00e0 vos donn\u00e9es personnelles, la rectification ou la destruction de vos donn\u00e9es personnelles, la remise sous un format standard et exploitable de vos donn\u00e9es personnelles (au conditions de l\u2019article 28 al. 1 LPD) ainsi que votre opposition au traitement de vos donn\u00e9es personnelles. Dans cette derni\u00e8re hypoth\u00e8se, vous \u00eates express\u00e9ment rendu attentif au fait que votre opposition peut emp\u00eacher totalement ou partiellement l\u2019ex\u00e9cution du mandat confi\u00e9 \u00e0 Toplis &amp; Harding SA.\n\nLe contact pr\u00e9alable avec notre Conseiller \u00e0 la protection des donn\u00e9es (cf. chiffre 2 ci-avant) reste dans tous les cas souhaitable.\n\nSi vous estimez, apr\u00e8s avoir contact\u00e9 notre Conseiller \u00e0 la protection des donn\u00e9es, que vos droits ne sont pas respect\u00e9s, vous pouvez adresser une r\u00e9clamation aupr\u00e8s du Pr\u00e9pos\u00e9 f\u00e9d\u00e9ral \u00e0 la protection des donn\u00e9es et \u00e0 la transparence en usant des coordonn\u00e9es suivantes\u00a0:\n\n<em>Pr\u00e9pos\u00e9 f\u00e9d\u00e9ral \u00e0 la protection des donn\u00e9es et \u00e0 la transparence<\/em>\n<em>Feldeggweg 1<\/em>\n<em>CH-3003 Berne<\/em>\n<em>T\u00e9l\u00e9phone: +41 (0)58 462 43 95 (lundi \u00e0 vendredi, 10h \u00e0 12h)<\/em>\n<em>Fax: +41 (0)58 465 99 96<\/em>\n<em>(<a href=\"https:\/\/www.edoeb.admin.ch\/fr\/protection-des-donnees\" target=\"_blank\" rel=\"noopener\">https:\/\/www.edoeb.admin.ch\/fr\/protection-des-donnees<\/a>)<\/em>\n\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","_et_gb_content_width":"","footnotes":""},"class_list":["post-267","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/pages\/267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/comments?post=267"}],"version-history":[{"count":10,"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/pages\/267\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/pages\/267\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/www.toplis.ch\/en\/wp-json\/wp\/v2\/media?parent=267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}